Dog Life Jacket

We work with trusted fulfilment partners to bring you quality products at fair prices. Orders are processed within 1–3 business days, and you'll receive a tracking number by email once your order ships.

Estimated delivery times (estimates, not guaranteed):

• Ireland: 7–14 business days

• United Kingdom: 7–14 business days

• Germany, Netherlands, Belgium: 10–18 business days

• Nordic countries (SE, DK, NO, FI): 12–21 business days

• Rest of EU: 10–21 business days

Delivery times may vary with your location, customs processing, and carrier conditions. Import duties or customs charges on orders shipped from outside the EU are the customer's responsibility.

Full details: Shipping Policy

14-day right of withdrawal: As an EU customer, you can withdraw from your purchase within 14 days of receiving your last item, without giving a reason.

How to request: Log in and submit a return from your Orders page, or email mahfuzcalmcozyliving@gmail.com. We'll confirm within 2 business days.

Refunds: Issued to your original payment method within 14 days of us receiving your return request or the returned item, whichever is later.

Return shipping: The customer's responsibility unless the item is defective, damaged, or incorrect. We recommend a tracked service.

Damaged or incorrect items: Contact us within 30 days of delivery for a free replacement or full refund.

Exceptions: The right of withdrawal doesn't apply to sealed health/hygiene items once opened, customised or personalised products, or perishable goods.

Full details: Refund Policy