Return Policy

Return Policy

At Mahfuz Cozy Living, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

30-Day Return Window

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging
  • Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods
  • Intimate or sanitary goods
  • Downloadable digital products
  • Gift cards

How to Start a Return

  1. Contact us at our Contact page with your order number and reason for return
  2. We will provide you with return instructions within 2 business days
  3. Ship the item back to us using a trackable shipping method

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

If you have any questions, please don't hesitate to contact us. We're happy to help! 😊