Refund Policy

We want you to be completely satisfied with your purchase at Mahfuz Cozy Living. If something isn't right, we'll make it right.

Eligibility for Refunds

You may be eligible for a refund if:

• Your item arrived damaged or defective
• You received the wrong item
• Your item was lost in transit
• You returned the item within our 30-day return window

Refund Process

1. Contact us via our Contact page with your order number and photos of the issue (if applicable)
2. Our team will review your request within 2 business days
3. Once approved, your refund will be processed to your original payment method
4. Please allow 5–10 business days for the refund to appear in your account

Partial Refunds

In some cases, only partial refunds may be granted, such as items that are returned in a condition different from how they were received.

Non-Refundable Items

• Gift cards
• Downloadable digital products
• Items marked as final sale

Questions? We're always here to help. Contact us anytime. 😊